Returns and Exchanges

100% Satisfaction Guarantee!

If you are not totally satisfied with your purchase please send the shoes back within 10 days in original condition for either a refund or exchange, no questions asked.

Please courier returns to
Twinklefeet.co.nz
401A Great North Rd
Henderson
Auckland
Please note:

For your protection please use a shipping method that has track and trace as Twinklefeet.co.nz is not responsible for shoes that are lost or damaged when they are being returned.
If you want to exchange your shoes for another style or pair please fill in the returns form with this information and I will be in touch
Returned shoes are subject to a final inspection before your refund will be processed less shipping costs.
Twinklefeet.co.nz is not responsible for return shipping costs.